Submit a request for general tech assistance from computer problems to network issues.
We are pleased to introduce the IT help booking calendar, a new system designed to streamline the process of requesting technical assistance. Whether you need help with software, hardware, or any other tech-related issue, you can now book an appointment with our IT team online. Visit https://outlook.office365.com/owa/calendar/JRCOEIT1@ou.edu/bookings/ to schedule your session today!
We are thrilled to facilitate Apple Teacher certifications for JRCOE students! This program provides valuable skills in using Apple products for educational purposes, enhancing both teaching and learning experiences. Students can enroll in various certification courses and gain credentials that will benefit them throughout their academic and professional careers. Visit education.apple.com to get started with your personal Apple ID. Students who complete the program will be featured in JRCOE IT promotions around the building.
820 Van Vleet Oval
Norman, OK 73019
IT Department
Collings Hall 238
Email: Jrcoe_it@ou.edu
Sandra O'Brien Collaborative Learning Hub
Collings Hall 244
Over the summer six classrooms at JRCOE that are slated for centralization were updated with new paint, carpet, and technology. The classrooms are 140, 223, 229, 250, 265, 275.
There are three big differences between these updated classrooms and the existing JRCOE classrooms.
To improve the ease of presenting in classrooms, we have equipped each room with state-of-the-art slide presenters and A/V adapters. These devices will help both teachers and students deliver their presentations seamlessly, ensuring a smooth and professional experience for all.
We are excited to offer a variety of ed tech toys that can be used by classes, students, staff or faculty. These tools are designed to make learning fun and interactive and are available for checkout and can be reserved online. Visit https://ou-jrcoe-it.myturn.com/library/inventory/browse for more details and to reserve your favorite education tech toy today!
Every upperclassman student at JRCOE is eligible to receive a free iPad that will be theirs to keep upon graduation. This year the iPad program has been upgraded with JAMF management, ensuring that all apps are securely and efficiently managed. This system allows for streamlined app distribution, updates, and maintenance, providing a hassle-free experience for both students and teachers. Eligible students will receive an invitation to the upperclassman orientation September 13 with more information about iPad deployment.
Why iPads?
JRCOE IT will be partnering with Apple and K20 center for trainings for students and faculty on using the iPads in the classroom and beyond. Please email jrcoe_it@ou.edu if you have any questions or apps you would like added to the iPads.
This is a quick, simple and painless (we promise!) Canvas course designed to introduce you to technology services on your campus. You will learn how to connect to the internet, set up your accounts and so much more. Follow this link and click Join This Course. https://canvas.ou.edu/courses/400526
Need a device for a project or class? Our new loaner device checkout and reservation system makes it easier than ever to borrow laptops, tablets, and other tech gadgets. Simply reserve the device you need online, pick it up from the designated location, and return it when you're done. Visit https://ou-jrcoe-it.myturn.com/library/inventory/browse to learn more and make a reservation.
Purchasing a laptop or other computer for your incoming Jeannine Rainbolt College of Education student is not necessary as there are computers for loan in various areas on campus, including JRCOE. If you have a hardship in purchasing a device and would like assistance please reach out to JRCOE Student Support Advocate : dbjackson@ou.edu
Once your student is a sophomore at JRCOE they will receive an iPad from the College of Education that will be theirs upon graduation.
However, if you are purchasing a device for your student to attend OU and need to determine what device to purchase - start with what Operating System your student is accustomed to. Whatever type of laptop they used in high school (Windows or Mac) or something in the same OS family (iPhone/iPad in the Apple family) is essential so that your student isn’t learning a new OS in addition to all the other things they will learn as a college student.
If your student used a Chromebook previously then either OS will be fine. Chromebooks in general aren’t recommended as they don’t have the processing speed or ease of software installation as laptops.
Both Dell and Apple have educational pricing available for students and their families, that have standard packages at lower prices:
o OU IT software catalog: The University offers a wide range of free and for-purchase software for work and school use. Includes both operating systems and desktop applications.
o Purchasing software or platform? Be sure and check to see if it meets OU Cybersecurity information compliance requirements.
Standard laptop with monitor, keyboard, mouse and dock as the “one device”. This allows for the for the user‘s “one device” to work off campus and keeps all content on one device rather than multiple. With the addition of the peripherals the computer/user interaction is nearly identical to using a desktop.
Please consult Laptop Standards List for the standard laptop options.
o Staff/Instructors are recommended tier 1 devices (admin/office)
o Professors are recommended tier 2 devices (mid-level)
o Admin are recommended tier 2 (Mac) or tier 3 (Windows) devices (high end)
All new faculty to the JRCOE will get a computer provided by the college and then will have a budget of $2000 to purchase preferred peripherals (monitor, mouse, keyboard, docking station) and/or tablets. This peripherals budget is expected to be used by the end of two years.
If you are replacing the device at end of life cycle and already have a monitor, docking station, keyboard mouse etc those would only be replaced if they're no longer compatible.
All items in the technology package must adhere to the standards and policies of the University of Oklahoma.
This policy allows University funds to be used to purchase one (1) desktop computer or one (1) laptop with docking station and external monitor, as necessary, per employee. Users will be eligible to replace this computer at the end of the lifecycle documented on the Computer Standards List or if the computer malfunctions and cannot be repaired or replaced through a warranty claim. Additional standard computers may be purchased for a single employee using externally derived research funds. Requests to use internally derived research funds to purchase additional computers for a single employee must follow Non-Standard Computer Equipment and Inventory process below, as these funds often share accounts with other funding sources.
Users or Departments requesting computer equipment that deviates from this policy must complete the Non-Standard Computer Equipment and Inventory form providing at a minimum: mission-specific (academic, research, administration, etc.) justification, provision of the requested computer equipment, and available price.
This process enables OU IT to maintain a asset inventory for risk mitigation, security, support, and compliance purposes and also facilitates future planning of standard offerings.
*The Computer Standardization Policy does not govern the purchase of tablets (meaning those personal computing devices that use a mobile OS like iPads). As long as your department approves the budget to purchase a tablet in addition to your “one device” machine, there are no barriers to purchasing a tablet in addition to your computer.
· Single user computers can be replaced every 3 to 4 years based on the OU Technology Standard replacement lifecycle, as long as they adhere to the "one device" policy
· Shared department computers, peripheral or tablet replacements are purchased by JRCOE IT using the department/grant CFS
· Secondary devices can only be replaced with a new device under the Non-Standard policy above
Departments may choose to extend the life of a computer past these recommended limits or down-cycle devices to use as a secondary computer for the original employee or for research laboratories, field applications, student employee equipment, etc. until the technology can no longer meet support, cybersecurity, or policy requirements, at which time the computer will be returned to OU IT for disposal. The department and computer user are accountable for ensuring that down-cycled systems are sanitized to comply with all University policies and to protect data and systems from unauthorized access.
Collings Hall 244
Come by and help us with the current Demco StickTogether project. Can you guess what we are making? StickTogether is “‘Paint by numbers’ but with pixel stickers - this communal, analog activity instantly engages all ages and abilities. The image starts as a mystery – just a blank canvas – and builds as everyone ‘sticks together.’”
The Collab Lab has received a makeover with a range of updated amenities designed to support collaborative work and creativity. New features include:
Feel free to request any of these educational IT items at any time.
