Skip Navigation

JRCOE IT

JRCoE IT

Seamless And Transformative

Our Mission : Help JRCOE students, staff, faculty and admins achieve excellence by fostering engagement through seamless and transformative technology

IT Help

JRCoE IT Support

Submit a Ticket

Submit a ticket for College and Department Device Support

OU IT Support

Submit a Request

Submit a general request with OU IT provided services 

Contact Us

Contact Us

Connect with JRCoE IT

OU IT Alerts

View Alerts

Visit the OU IT Alerts page to check if there are network or VPN issues

JRCoE IT News

Please feel free to use the following in your syllabus and/or on your Canvas page.

JRCOE IT is based in the Sandra O’Brien Collaborative Learning Hub (CollabLab), which is located on the 2nd floor of Collings Hall in room 244 (from the 2nd floor landing on the main stairs take the first right through the glass door and the lab is at the end of the hall). The Collab Lab is open when Collings Hall is open. Lab spaces have powered tables and are available for group work and screen sharing, as well as an area for quiet study. Use the WEPA printer in the lab for color and B/W printing and document scanning, and limited printing using the poster printer. All JRCOE students get $15 a semester in WEPA credits (form here: bit.ly/3YUcEnL). We also have Loaner tech, Maker Space and Ed Tech available to checkout – find the list and reserve items at this link: bit.ly/3ZeTOsQ.​ All sophomore and above JRCOE students get a free iPad to keep at graduation, and as part of this partnership with Apple all students can earn their Apple Teacher Certification (info here: bit.ly/3YP7A40).

JRCOE IT are happy to present to your class with a customized presentation on how JRCOE IT can help your students succeed in your class and at JRCOE!

We can come to you or host you in the Collab Lab.

Please email JRCOE_IT@ou.edu to schedule!

email JRCoE IT

Trainings, presentations and networking

  • Attend and volunteer at Academic Tech Expo
  • Collaborate to present at Key Conference
  • Attend Higher Ed Tech Summit
  • Travel to Tulsa to meet ECEI team
  • Continue various certification trainings

iPad Program

  • iPad deployment to Sophomore undergrad admits including purchasing, JAMF enrollment and orientation planning
  • Increase Apple Teacher Certifications among students
  • Have all new faculty purchase ipads as part of their onboarding
  • Expand orientation session to be more engaging
  • Feature ipad apps in Tuesday Tea
  • at least 2 classes use iPads regularly
  • Host in-service/PD with Apple and other partners two times during the semester
  • Promote iPad printing to WEPA
  • Poll faculty and staff for apps /links to add to iPads
  • Take survey of students, faculty and staff to determine satisfaction with program

Supervisory

  • Recruit, hire and train new Lab Assistant
  • Recruit, hire and train K20 support position

Educational Technology

  • Encourage faculty and staff to tour Esports facility
  • Create catalog of new and upcoming Ed & Maker Tech to share with faculty and tech committee for purchase consideration
  • Present Ed/Maker Tech offerings in at least 2 classes

Technology Support and Infrastructure

  • Increase self ticketing (tickets submitted by requester rather than OU IT)
  • Podium Fan replacement
  • Add Sharing tech to Pod D
  • Manage Loaner Macs on JAMF
  • Create email distribution lists for departments

Inventory and Security

  • Finish inventory of faculty devices
  • K20 Inventory into TDX K
  • 20 Tenable scans enabled and CrowdStrike installed
  • Camera server backup
  • Start transition of security cameras to OU PD

Marketing and Communication

  • Develop onboarding procedure and handout for new hires
  • Work with recruiting to enhance recruitment with tech
  • Continue Tuesday Tea appearances with VR Goggles, make your own stickers, green screen karaoke and more
  • Work with MarComm on social media presence
  • Install additional lab signage

AI Best Practices Handout created with the assistance of Dr. Jacob Pleasants


All centralized classroom now have keyed locks instead of the keypads. This is for standardization and security. The rest of the classrooms in the building should have keys rather than keypads by the end of the semester. If you experience issues accessing a classroom please contact Kim Goodman.

 

Thanks to the support of Dean Reeder all centralized classrooms now have AppleTVs. This is an upgrade from the OU classroom standard. All non-centralized classrooms continue to have AppleTVs.

 

After a long wait room 237 has finally been fixed. The wall control panel is now fully functional. Available connections include appleTV, cables on the conference table, and DVD. There is no in room hard drive in keeping with the OU standard classroom setup.

There have been lots of updates to the Sandra L. O'Brien Collaborative Learning Hub since summer!

  • Updated Collab Lab hours: the lab will now be open when Collings Hall is open so that evening and weekend students can have access to the printer and collaborative spaces.
  • Student assistants are scheduled most evenings and Saturdays to assist with classroom issues
  • JRCOE has been gifted an additional poster printer housed in the Collab Lab - email jrcoe_it@ou.edu to schedule printing
  • Students can now copy and scan documents using the WEPA printer
  • A repurposed and upgraded smart board has been added to pod E
  • Online form for students to request WEPA credits
  • Online checkout and reservation system for loaner items including educational technology, laptops, VR goggles, and OWL cameras

ESports is an emerging field of engagement for K12 and University students. Over Winter Break JRCOE IT (Anna, John and Lab Assistants Daniel, Aaron and Gabe) was able to tour the OU ESports Facility, which houses Community Labs, Content Creation and Intercollegiate Competition Teams. The Director of Esports & Co-Curricular Innovation, Michael Aguilar is open to collaboration and would be happy to give any classes a tour.

Gaming is for everyone, everyone is welcome!

ESports & Co-Curricular Innovation

We are thrilled to facilitate Apple Teacher certifications for JRCoE students! This program provides valuable skills in using Apple products for educational purposes, enhancing both teaching and learning experiences. Students can enroll in various certification courses and gain credentials that will benefit them throughout their academic and professional careers. Visit education.apple.com to get started with your personal Apple ID.  Students who complete the program will be featured in JRCoE IT promotions around the building.



Classroom Technology

JRCoE Classrooms Amenities

All JRCOE classrooms have

  • AppleTV
  • display monitor
  • instructor monitor
  • speakers
  • laptop connection cables and adapters
  • touchpanel controls
  • 334 - SmartBoard and table based inputs

OU Learning Spaces classrooms additional features

  • no in room harddrive
  • 250 : camera and microphones document cameras

Centralized classrooms: 

  • 140
  • 223
  • 229
  • 250
  • 265
  • 270

 

Tips for using centralized classrooms

  • To plug in your laptop, you can pick from three types of ports - Mini Display Port, HDMI, and usb-c.
  • You can prepare your shared screen then select Blank Screen so that it is hidden until you are ready to reveal. 
  • The sound in these rooms is excellent so be sure and select Crestron as the speakers on your laptop.
  • In rooms with multiple displays, you can display a different source on each screen. 
  • Each room is equipped with a doc cam.
  • In rooms with a camera - to use the camera plug the HDMI cable into your laptop and pick the Black Magic camera in the app. You can select either instructor or student camera and you can move the camera view on the Crestron panel under cams. 
  • Please shut down the technology when you are finished – if you don’t, it may not come back on for the next user without a full power off.  

Classroom or Meeting Room A/V Support Ticket

Learning Spaces Technology Support provides specialized in-room support services for technology in classrooms. 

 

Submit a Ticket

Educational Technology

2024 Tech Bootcamp

This is a quick, simple and painless (we promise!) Canvas course designed to introduce you to technology services on your campus. You will learn how to connect to the internet, set up your accounts and so much more.  Follow this link and click Join This Course. https://canvas.ou.edu/courses/400526

Educational Technology Tools

We are excited to offer a variety of ed tech toys that can be used by classes, students, staff or faculty. These tools are designed to make learning fun and interactive and are available for checkout and can be reserved online. Visit https://ou-jrcoe-it.myturn.com/library/inventory/browse for more details and to reserve your favorite education tech toy today!

  • Weather Station: Explore meteorology with our interactive weather station.
  • Sphero Bolt Coding Robot Ball (8+): Learn coding with this engaging robot ball.
  • Snap Circuits Electronic Project Kit: Discover electronics with hands-on projects.
  • OSMO Coding Kit (ages 5-10): Introduce young learners to coding in a fun way.
  • OSMO Genius Learning Activities Kit (Math, Spelling ages 6-10): Enhance learning with interactive activities.
  • Makeblock Coding for Ages 3-5: Engage young children with coding basics.
  • Legos: Foster creativity and problem-solving with classic Legos.
  • Unit Blocks: Develop fine motor skills and creativity with unit blocks.
  • Breakout.edu Escape Room in a Box: Challenge your problem-solving skills with this escape room kit.
  • Shrinky Dinks - sheets of plastic that you can draw or print designs on, then cut out and bake in the oven where they shrink to about a third of their original size and become thicker, creating durable, miniature versions of your design.
  • Button Maker - hands on creativity for promotions, prizes, giveaways or concept enforcement

Software Resources

The University offers a wide range of free and for-purchase software for work and school use. Includes both operating systems and desktop applications.

 

Browse the Catalog

Check out Technology

Our loaner device checkout and reservation system makes it easier than ever to reserve and borrow laptops, tablets, and other tech gadgets. 

Check it out

Incoming Student Technology Recommendations

Purchasing a laptop or other computer for your incoming Jeannine Rainbolt College of Education student is not required as there are computers for loan in various areas on campus, including JRCoE.   If you have a hardship in purchasing a device and would like assistance please reach out to JRCoE Student Support Advocate :  dbjackson@ou.edu

Once your student is a sophomore at JRCoE they will receive an iPad from the College of Education that will be theirs upon graduation. 

However, if you are purchasing a device for your student to attend OU and need to determine what device to purchase - start with what Operating System your student is accustomed to.  Whatever type of laptop they used in high school (Windows or Mac) or something in the same OS family (iPhone/iPad in the Apple family) is essential so that your student isn’t learning a new OS in addition to all the other things they will learn as a college student.  

If your student used a Chromebook previously then either OS will be fine.  Chromebooks in general aren’t recommended as they don’t have the processing speed or ease of software installation as laptops. 

Both Dell and Apple have educational pricing available for students and their families, that have standard packages at lower prices: 

Dell Educational Laptops

Apple Educational Laptops

Recommended Specifications
  • Memory – min of 8 GB of ram
  • Hard drive – 236 GB is usually fine as most content will be stored in the cloud
  • Lighter weight is helpful for backpacks, and a larger screen size that may be helpful for comfort weighs more
  • Should have a built in webcam, wireless and blue tooth capability
  • Processor the industry standard is Intel for PCs or M2 or M3 for Apple and those keep the computer functioning as expected  

iPads for JRCOE Upperclassmen

Every upperclassman undergraduate student at JRCoE is eligible to receive a free iPad that will be theirs to keep upon graduation.  This year the iPad program has been upgraded with JAMF management, ensuring that all apps are securely and efficiently managed. This system allows for streamlined app distribution, updates, and maintenance, providing a hassle-free experience for both students and teachers. Eligible students will receive an invitation to the upperclassman orientation September 13 with more information about iPad deployment.

Why iPads?

  • powerful hardware features (touch interface, Wi-Fi, a camera, and a high-resolution screen).
  • 500,000 native iPad apps available in the App Store that allow the iPad to do everything from note taking to textbook reading to productivity and creation.
  • since students keep the iPad upon graduation, they have a familiar and effective tool in hand to take into their teaching career.
  • K20 Center at OU reports that Oklahoma schools have purchased more than 8000 ipads for classrooms and Apple reports there are seven million iPads in U.S. schools for students and teachers, so familiarity with this common tool is an advantage for all JRCoE students.
  • Accessibility features that give every learner every opportunity.

JRCoE IT will be partnering with Apple and K20 center for trainings for students and faculty on using the iPads in the classroom and beyond.  Please email jrcoe_it@ou.edu if you have any questions.

Fall 2024 updates

iPads deployed from Fall 24 forward are managed, which allows us to push apps/links to the ipads, including premium note taking apps GoodNotes and Notability. If you have an app you would like pushed to the iPads please fill out the iPad App Suggestion Form. 

iPad App Suggestion Form

 

Apps / Links that are automatically loaded on iPads

  • Google Meet
  • Goosechase
  • Remind: School Communication
  • ChatterPix - Duck Duck Moose
  • ChatterPix Kids
  • Clips
  • Draw and Tell HD
  • GarageBand
  • iMovie
  • JigSpace
  • PaperChibi Lite - Free Avatar Papercraft
  • Spotify for Podcasters
  • Stop Motion Studio
  • Superhero Comic Book Maker
  • YouTube: Watch, Listen, Stream
  • Edpuzzle
  • Educreations Whiteboard
  • Explain Everything Whiteboard
  • Flip Makes Learning Engaging
  • Google Classroom
  • LockDown Browser
  • Nearpod
  • Quizizz: Play to Learn
  • Quizlet: AI-powered Flashcards
  • Amazon Kindle
  • Catchy Words AR
  • My Story Book Maker
  • Advising Schedule
  • Canvas Student
  • Cash App
  • EZ Texting Messaging App
  • PingID
  • Wepa Print
  • Adobe Acrobat Reader
  • Calculator
  • Dropbox: Files & Photo Storage
  • Evernote - Notes Organizer
  • Goodnotes 6
  • Google Chrome
  • Google Docs
  • Google Keep - Notes and lists
  • Microsoft OneDrive
  • Microsoft Teams
  • Microsoft Word
  • Mind Mapping - MindMeister
  • Padlet
  • Wakelet
  • Google Arts & Culture
  • Hello History - AI Chat
  • Interactive Constitution
  • National Park Service
  • Desmos Graphing Calculator
  • GeoGebra 3D Calculator
  • GeoGebra Calculator Suite
  • GeoGebra CAS Calculator
  • GeoGebra Classic Calculator Bundle
  • GeoGebra Geometry
  • GeoGebra Graphing Calculator
  • GeoGebra Scientific Calculator
  • Prodigy Math Game
  • Swift Playgrounds
  • The Human Body Lite

Did you know that the JRCoE provided iPads can print to the WEPA stations?


Faculty and Staff Technology

JRCOE IT Standard Device Recommendation

Standard laptop with monitor, keyboard, mouse and dock as the “one device”. This allows for the for the user‘s “one device” to work off campus and keeps all content on one device rather than multiple. With the addition of the peripherals the computer/user interaction is nearly identical to using a desktop.

Please consult Laptop Standards List for the standard laptop options.    

o   Staff/Instructors are recommended tier 1 devices (admin/office)

o   Professors are recommended tier 2 devices (mid-level)

o   Admin are recommended tier 2 (Mac) or tier 3 (Windows) devices (high end)


All new faculty to the JRCoE will get a computer provided by the college and then will have a budget of $2000 to purchase preferred peripherals (monitor, mouse, keyboard, docking station) and/or tablets. This peripherals budget is expected to be used by the end of two years. 

If you are replacing the device at end of life cycle and already have a monitor, docking station, keyboard mouse etc those would only be replaced if they're no longer compatible.

OU Technology Policy

All items in the technology package must adhere to the standards and policies of the University of Oklahoma.

This policy allows University funds to be used to purchase one (1) desktop computer or one (1) laptop with docking station and external monitor, as necessary, per employee. Users will be eligible to replace this computer at the end of the lifecycle documented on the Computer Standards List or if the computer malfunctions and cannot be repaired or replaced through a warranty claim. Additional standard computers may be purchased for a single employee using externally derived research funds. Requests to use internally derived research funds to purchase additional computers for a single employee must follow Non-Standard Computer Equipment and Inventory process below, as these funds often share accounts with other funding sources. 

Users or Departments requesting computer equipment that deviates from this policy must complete the Non-Standard Computer Equipment and Inventory form providing at a minimum: mission-specific (academic, research, administration, etc.) justification, provision of the requested computer equipment, and available price.  

  • OU IT will automatically approve requests using externally derived research funds.  
  • Requests using internally derived research funds will be approved once the funding source can be confirmed, as these funds often share accounts with other funding sources.  
  • All Non-Standard Computer Exceptions requested using University funds require approval by designated authorities defined for each campus process.  

This process enables OU IT to maintain a asset inventory for risk mitigation, security, support, and compliance purposes and also facilitates future planning of standard offerings. 

*The Computer Standardization Policy does not govern the purchase of tablets (meaning those personal computing devices that use a mobile OS like iPads). As long as your department approves the budget to purchase a tablet in addition to your “one device” machine, there are no barriers to purchasing a tablet in addition to your computer.

·       Single user computers can be replaced every 3 to 4 years based on the OU Technology Standard replacement lifecycle, as long as they adhere to the "one device" policy 

·       Shared department computers, peripheral or tablet replacements are purchased by JRCoE IT using the department/grant CFS 

·       Secondary devices can only be replaced with a new device under the Non-Standard policy above  

Departments may choose to extend the life of a computer past these recommended limits or down-cycle devices to use as a secondary computer for the original employee or for research laboratories, field applications, student employee equipment, etc. until the technology can no longer meet support, cybersecurity, or policy requirements, at which time the computer will be returned to OU IT for disposal. The department and computer user are accountable for ensuring that down-cycled systems are sanitized to comply with all University policies and to protect data and systems from unauthorized access.

OU Provided Software

Software Resources

The University offers a wide range of free and for-purchase software for work and school use. Includes both operating systems and desktop applications.

 

Browse the Catalog

New Hire Tech Request

New hire full-time JRCoE faculty and staff form to request onboarding technology package.   

 

Submit a Request

Peripheral/PD Tech Request

 Full-time JRCoE faculty tech purchase requests paid for with your own CFS

 

Email JRCOE to request

Tech Committee Grant Form

JRCoE Tech Committee considers faculty requests to purchase technology tools  

 

Fill out the Form

Sandra L. O’Brien Collaborative Learning Hub



The Collab Lab in Collings Hall 244 is open during JRCOE building hours to allow students to use the printer and access the Collab Lab collaborative spaces.   

Student assistants are scheduled most evenings and Saturdays to assist with classroom issues

Collab Lab Amenities

The Collab Lab has a range of amenities designed to support collaborative work and creativity. Features include:

  • Screen Sharing: Easily share your screen with others for group discussions and presentations.
  • Group Work: Dedicated spaces for group projects and teamwork.
  • Cricut: Create custom designs with our Cricut cutting machine.
  • Laminator: Protect your documents and projects with our new laminator.
  • Standing Desks: Ergonomic standing desks for a healthier work environment.
  • Green Screen: Perfect for video projects and creative media.
  • 3D Printing: Bring your ideas to life with our 3D printers.
  • Poster Printer: Large scale printing for poster sessions, signage or decor
  • Podcasting: Record and edit podcasts with this portable kit 
  • Technology Loans: Borrow the latest tech for your projects
    • Projector and portable screen
    • Video Conferencing cameras
    • Lighting equipment
    • Tripods
    • Rolling and desktop presentation monitors
    • Laptop and iPad Chargers
    • Power strips and surge protectors
    • PC/Mac Laptops and iPads
  • WEPA Copying & Printing: all JRCoE students get $15/sem WEPA credits
  • Laptop Stations: Work efficiently with laptop stations that include privacy screens
  • Powered Tables: Keep your devices charged with our powered tables.
  • SmartBoard: Pod E has a newly installed repurposed SmartBoard
  • Apple TVs : all collaborative pods now have AppleTVs installed

Check out Technology

Our loaner device checkout and reservation system makes it easier than ever to reserve and borrow technology items.

Check it out

Need WEPA Credits?

All JRCoE affiliated students get $15 in WEPA credits per semester

Request Yours!

Collab Lab Amenities Slideshow

slide show with info about the JRCoE IT and the Collab Lab

feel free to use in your classes

JRCOE IT Contact Information

IT Help Booking Calendar

You are welcome to use the JRCoE IT help booking calendar, a system designed to streamline the process of requesting technical assistance. Whether you need help with software, hardware, or any other tech-related issue, you can now book an appointment with our JRCoE IT team online.

Contact

IT Department Staff

Jeanine Rainbolt College of Education

820 Van Vleet Oval

Norman, OK 73019    

 

IT Department

Collings Hall 238

Email: jrcoe_it@ou.edu

Website: ou.edu/education/it

 

Sandra O'Brien Collaborative Learning Hub

Collings Hall 244

 

JRCoE WEPA Credits request: bit.ly/3YUcEnL

Collab Lab Reserve and Checkout items: bit.ly/3ZeTOsQ

Anna Moore.
Anna Moore, MLIS

Technology Strategist

JRCoE Director of IT

 

OU Cell Phone: (405) 889-2103

Email: laemoore@ou.edu

ECH 238

John McGaha.
John McGaha

Technology Support Admin

K20 Center

 

OU Cell Phone: (405) 420-3094

Email: mcgaha@ou.edu

K20