Department: Division of Management & International Business
Program Area: Organizational Citizenship Behavior, Global Careers, Impression Management, Psychological Contracts
Office: Adams Hall Room 206B
Phone: (405) 325-3982
E-mail: mbolino@ou.edu
Address: 307 West Brooks, Adams Hall Room 206B
Norman, OK 73019-4007
United States
Mark Bolino
David L. Boren Professor
Director, Management and International Business
Michael F. Price Chair in International Business
PhD (South Carolina) Professor Bolino teaches in the undergraduate, MBA, and PhD programs in the areas of organizational behavior, international business, and human resources management. His research focuses on employees' willingness to go the extra mile for their organizations, impression management in the workplace, global careers, and the psychological contracts between employers and their employees. Professor Bolino is a member of the Academy of Management. Before joining Price College, he was a faculty member at the University of Notre Dame.
Degrees Earned:
- Ph.D., University of South Carolina, Moore School of Business, 2000.
Major: Organizational Behavior. Minor: International Management. - M.B.A., George Washington University, School of Business, 1994.
Major: Organizational Behavior. Minor: International Business. - B.B.A., James Madison University, College of Business, 1991.
Major: International Business and Spanish. Minor: Economics.
Accomplishments/Awards:
- David L. Boren Professorship, 2019
- University of Oklahoma Regents’ Award for Superior Teaching, 2018
- Dean’s Excellence Research Paper Award, 2013
- Harold E. Hackler Outstanding MBA Professor Award (Full-Time MBA Program), 2010
- Outstanding Reviewer Award, Academy of Management Journal, 2010
- Merrick Foundation Teaching Award, 2009
- Harold E. Hackler Outstanding MBA Professor Award (Professional MBA Program), 2009
- Alumni Teaching Award, 2007, 2008, 2009
- Bruce Magoon Master Teacher Award, 2006
Selected Publications:
Bolino, M.C., Flores, M., Kelemen, T., & Bisel, R.S. (2023). "May I please go the extra mile? Citizenship communication strategies and their effect on individual initiative, OCB, work-family conflict, and partner satisfaction." Academy of Management Journal, 66, 894-925
Anderson, H.A., & Bolino, M.C. (2023). "Haunted by the past: How performing or withholding organizational citizenship behavior may lead to regret." Journal of Organizational Behavior, 44, 297-310.
Malhotra, P., Bhattacharyya, S., & Bolino, M.C. (March 30, 2023). "How social media can help you find a partner brand." Harvard Business Review. Link
Bolino, M.C., & Phelps, C. (January/February 2023). "Case Study: Should some employees be allowed to work remotely even if others can’t?" Harvard Business Review, 101(1), 144-148. Link
Kraimer, M. L., Shaffer, M. A., Bolino, M. C., Charlier, S. D., & Wurtz, O. (2022). "A transactional stress theory of global work demands: A challenge, hindrance, or both?" Journal of Applied Psychology, 107, 2197-2219.
Bolino, M.C. (September 22, 2022). "Thinking about quiet quitting? Maybe think twice." Psychology Today. Link
Klotz, A.C., & Bolino, M.C. (September 15, 2022). "When quiet quitting is worse than the real thing." Harvard Business Review. Link
Bolino, M.C., Kelemen, T.K., Flores, M.L., & Bisel, R.S. (July 06, 2022). "You’re working more. Here’s how to talk to your partner about it." Harvard Business Review. Link
Bolino, M.C. January 11, 2022. 3 Resolutions to Combat the “Great Resignation.” Psychology Today: Link
Klotz, A.C., Bolino, M.C., & Ahmad, M.G. (2021). How Good Citizens Enable Bad Leaders. MIT Sloan Management Review, 62(3), 81-84.
Bolino, M.C. (June 28, 2021). Employees Are Rewriting the “Psychological Contract.” Psychology Today. Link
Bolino, M.C. (March 29, 2021). Do We Really Want a Return to Our Pre-COVID Work Lives? Psychology Today. Link
Lyddy, C., Good, D., Bolino, M.C., Thompson, P.S., & Stephens, J.P. (2021). The Costs of Mindfulness at Work: The Moderating Role of Mindfulness in Surface Acting, Self-Control Depletion, and Performance Outcomes. Journal of Applied Psychology, 106, 1921-1938.
Lyddy, C., Good, D., Bolino, M.C., Thompson, P.S., & Stephens, J.P. (March 18, 2021). Where Mindfulness Falls Short. Harvard Business Review Online. Link
Klotz, A.C., & Bolino, M.C. (2021). Bringing the Great Outdoors into the Workplace: The Energizing Effect of Biophilic Work Design. Academy of Management Review, 46, 231-251.
Ahmad, M.G., Klotz, A.C., & Bolino, M.C. (2021). Do Good Followers Create Unethical Leaders? How Follower Citizenship Leads to Leader Moral Licensing and Unethical Behavior. Journal of Applied Psychology, 106, 1374-1390.
Bolino, M.C., Kelemen, T., & Matthews, S. (2021). Working 9-to-5? A Review of Research on Nonstandard Work Schedules. Journal of Organizational Behavior, 42, 188-211.
Matthews, S., Kelemen, T., & Bolino, M.C. (2021). How Follower Traits and Cultural Values Influence the Effects of Leadership. The Leadership Quarterly, 32, 101497.
Bolino, M.C. (November 24, 2020). The Importance of Gratitude in Organizations. Psychology Today. Link
Bolino, M.C., Kelemen, T., & Matthews, S. (July 6, 2020). Rethinking Work Schedules? Consider These 4 Questions. Harvard Business Review Online. Link
Bolino, M.C. (January 28, 2020). Thoughtful Management: What It Is and Why It’s Important. Psychology Today. Link
Vogel, R.M., & Bolino, M.C. (2020). Recurring Nightmares and Silver Linings: Understanding How Past Abusive Supervision May Lead to Posttraumatic Stress and Posttraumatic Growth. Academy of Management Review.
Klotz, A.C., & Bolino, M.C. (July 31, 2019). Do You Really Know Why Employees Leave Your Company? Harvard Business Review Online. Link
Bolino, M.C., & Klotz, A.C. (November 21, 2018). Don’t Let Lazy Managers Drive Away Your Top Performers. Harvard Business Review Online. Link
Klotz, A.C., He, W., Yam, K.C., Bolino, M.C., Wei, W., & Houston, L. (2018). Good Actors but Bad Apples: Deviant Consequences of Daily Impression Management at Work. Journal of Applied Psychology, 103, 1145-1154.
Bolino, M.C., & Thompson, P.S. (March 15, 2018). Why We Don’t Let Coworkers Help Us, Even When We Need It. Harvard Business Review Online. Link
Thompson, P.S., & Bolino, M.C. (2018). Negative Beliefs About Accepting Coworker Help: Implications for Employee Attitudes, Job Performance, and Reputation. Journal of Applied Psychology, 103, 842-866.
Klotz, A.C., Bolino, M.C., Song, H., & Stornelli, J. (2018). Examining the Nature, Causes, and Consequences of Profiles of Organizational Citizenship Behavior. Journal of Organizational Behavior, 39, 629-647.