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References

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     Bird, D.F., Jr. (1996).  Quality Air Force in an emergency.  Air War College thesis: U.S. Air Force Air University, Maxwell Air Force Base, AL.

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     Lang, P.A., Nylander, J.N., Paige, R.K., Reilley, J., & Wadsworth, W.T. (1997). Proactive media communication: Changing public affairs response doctrine. Department of Defense Short Course in Communications Capstone project, Class 1998-A.

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     Seeger, M.W., Sellnow, T.L., & Ulmer, R.R. (1998).  Communication, organization, and crisis. In M.E. Roloff (Ed.), Communication Yearbook: 21.  Thousand Oaks, CA: Sage Publications, Inc.

     Woodyard, T.M.  (1998). Crisis communication: A commander's guide to effective crisis communication. Air Command and Staff College paper: Air University, Maxwell Air Force Base, AL.