Take the first step. We recognize that students are impacted by loneliness, stress, anxiety, trauma, and much more. The University Counseling Center wants to help. Students who visit the UCC have a variety of interests and concerns. Many students seek help for psychological, interpersonal, family problems, and other issues related to succeeding at the university. Individual and group sessions are available.
Your first appointment is an intake with a counselor and will last approximately 30 minutes. The intake session is designed for the counselor to get a better understanding of your concerns and needs, and connect you to the most appropriate resources.
Intake appointments are for students or faculty/staff who:
During this session, your counselor will discuss options for treatment. Treatment recommendations are individualized and may include TELUS, one or more services the UCC has to offer, or community resources. You and your therapist will decide on a plan to best help you meet your goals.
If you are assigned to individual counseling you will be placed on a waitlist. The triage team reviews this waitlist weekly. Unfortunately, we are unable to predict wait times. You will be notified of your assignment to a counselor via text message, and you will be required to call the front desk within 6 days of receiving this text message to schedule you first appointment. If you do not call the front desk within 6 days of receiving the text message you will be removed from the waitlist. This is to ensure we can continue to provide services to those on the waitlist as efficiently as possible.
Please arrive to your scheduled intake appointment at least 30 minutes early. You will be asked to complete the initial paperwork before you see the intake counselor.
You will have received a link to complete the initial paperwork prior to your intake appointment. Intake paperwork is best completed on a desktop/laptop to prevent any technical difficulties. Please ensure all initial paperwork is completed prior to your appointment. Intake appointments will be rescheduled if intake paperwork has not been completed prior.
Clients are required to provide the current location address and contact phone number at the start of every telehealth session and are required to remain within one location for the duration of the session (i.e., not walking/driving to another location) for safety and confidentiality purposes. Clinicians will reschedule sessions if it is clear that the client is in a location where others may overhear or otherwise be privy to the session, thus risking confidentiality (if you have issues finding a private location, please call the front desk on 405-325-2911 for support).
You can call (405) 325-2911 or walk-in to schedule an initial appointment. We are located on the second floor in room 201 of the Goddard Health Center, which is located at the corner of Elm St. and Brooks. We are open Monday through Friday from 8:00am – 5:00pm.
UCC therapists are available for urgent appointments on weekdays from 8:00 AM - 5:00 PM. If you need immediate help, come into our office on the 2nd floor of Goddard Health Center and request an urgent appointment. We will make every effort to see you as quickly as possible.
Some examples of urgent concerns include:
If you are in crisis and cannot come in for an urgent appointment, or are seeking help outside of business hours, please see our crisis support page for more ways to seek help.
If your needs are beyond the Counseling Center’s scope of services we will assist you with a referral to find longer-term or specialized treatment to address your concerns.
