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Shared Services

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Shared Services

A Private Cloud for OU

IT Shared Services is a University of Oklahoma private cloud providing Information Technology services that enable our customers to build solutions at the speed of business. Shared Services spans all three University of Oklahoma campuses—with datacenters and IT professionals in Norman, Oklahoma City, and Tulsa to provide local customer support.

Strong Customer Partnerships

We pride ourselves on building and maintaining valued partnerships with our customers. We make it our business to understand our customers’ needs and priorities, and we work to ensure we are providing the best service possible. We have a strong customer experience team dedicated to strategically defining and building our services from a customer perspective, and we continually seek feedback through our multi-layered governance and advisory system to improve customer satisfaction.

Customized Solutions

Whether you are a small department seeking a file sharing system or a large department interested in complete hosting, we are able to customize to fit your long-term needs and budget.

Cost Efficiencies

Utilizing Shared Services to provide technology solutions for your department is a positive step towards creating efficiencies for your organization and the University. Shared Services reduces hardware duplication, streamlines software licensing, and provides more efficient staffing to help reduce costs while enhancing technical support.

Contact Us

To order services,

visit itsupport.ou.edu

 

For additional support please contact:
 

OU IT Norman Service Desk

(405) 325-4357 or needhelp.ou.edu.
 

OU IT HSC Service Desk

(405) 271-2203 or servicedesk@ouhsc.edu
 

OU IT Tulsa Service Desk

(918) 660-3550 or tulsait-servicedesk@ouhsc.edu