Section
3: Content Analysis for Distance Learning Program
In analyzing learning content
for a distance learning program, four methods of content analysis
are used.
Task analysis
Critical incident analysis
Topic analysis
Mind mapping
Task Analysis
Task analysis is one of the most commonly used methods
to analyze instructional content. Task analysis analyses what
a learner is required to do in terms of actions and/or cognitive
processes to achieve a task. Task analysis makes it possible to
design and allocate tasks appropriately within a working environment.
The functions need to be included within the task situation so
that the user interface can then be accurately specified.
Typical procedure of task analysis follows (Crystal
& Ellington, 2004):
Identify the task to be analyzed.
Break this down into between 4 and 8 subtasks.
These subtasks should be specified in terms of objectives.
Decide upon the level of detail into which to
decompose. Making a conscious decision at this stage will ensure
that all the subtask decompositions are treated consistently.
It may be decided that the decomposition should continue until
flows are more easily represented as a task flow diagram.
Present the analysis to someone else who
has not been involved in the decomposition but who knows the
tasks well enough to check for consistency.
Task Order
In conducting task analysis tasks and subtasks should
be ordered based on the following criteria.
Job-task order: according to the procedures and
steps of the task
Simple-to-complex order: concepts and overall
skills
Psychological order: grouping by related content
(rules and principles)
An Example Task Analysis Sheet
*Click above image to see the full image.
More Illustration about Task Analysis
Critical Incident Analysis
According to Wikipedia, critical incident method
is a set of procedures used for collecting direct observations
of human behavior that have critical significance and meet methodically
defined criteria. These observations are then kept track of as
incidents, which are then used to develop broad psychological
principles and learning content for behavioral correction. A critical
incident can be described as one that makes a significant contribution
- either positively or negatively - to an activity or phenomenon.
Clinical incidents can be gathered in various ways, but typically
the following procedure is adopted:
1. Determine the critical tasks based on:
- Frequency of the task performance
- The severity of the consequence for failure to perform the
task
- Restrictions to be performed by certain people
2. Determine important but nonessential tasks.
- Are performed occasionally?
- Constitute background?
- Provide supporting knowledge not directly related to job tasks?
3. Determine the tasks you will deselect as
they are:
- Rarely performed
- Not critical to job performance
- Easily learned
- Prerequisite skill for employment
Advantages of Critical Incident Method
Information is collected from the respondent's
perspective and in his or her own words.
Does not force the respondents into any given
framework.
Identifies even rare events that might be missed
by other methods which only focus on common and everyday events.
Useful when problems occur but the cause and
severity are not known.
Emphasizes the features that will make a work
situation particularly vulnerable and can bring major benefits
(e.g. safety).
Disadvantages of Critical Incident Method
Since critical incidents often rely on memory,
incidents may be imprecise or may even go unreported.
Possibility of the built-in bias towards incidents
that happened recently may be exist.
It will emphasize only rare events; more common
events will be missed.
More Illustration about Critical Incident Method
Topic Analysis
Topic analysis is another commonly
used method to develop content areas to be taught for a distance
learning program. In analyzing learning content, the following
procedure is utilized.
Procedure
Ask a subject matter expert (SME) to describe
the major categories to explain the topic.
Ask the SME to further define each of these categories.
The SME provides detailed information on each
category.
Once finished the analysis up to the third step,
organize the content with the following steps:
Review the analysis and identify the different content
structures.
Group related facts, principles, interpersonal skills
and attitudes.
Arrange the various components into a logical and sequential
order.
Prepare the final outline to represent the content analysis.
Mind mapping is another creative way to analyze
learning content for distance learning. Below steps are a typical
procedure to conduct the mind mapping method.
Procedure
Brainstorm a list of the ideas for an instruction.
(concept, process, system, etc.)
Choose the central idea and write one or two
sentences that encapsulate the idea.
Relate the central idea to other ideas. (Concept
mapping).
Organize the central and supporting ideas in
a logical order.
Develop lessons for the main and supporting ideas.
Examples of Instructional Content from Mind Mapping
Facts (single pieces of information)
Concepts (ideas or definitions)
Processes (systems of related ideas)
Procedures (steps within a process)
Principles (rules and guidelines)
Systems (physical entities with operational parts)
More Illustration about Mind Mapping
Learning
Activity 2
I
believe you have now selected the topic of your individual
project developing a learning module for a distance learning
program. In order to move to the next step, what content analysis
method would you use to identify the required learning content
of your learning module? Provide the title of learning module,
target learners, and your selected content analysis method
for your individual project along with your rationale to choose
the method.
Submit your answer in the discussion forum (Forum-Module 6,
Topic-Content Analysis) under the Discussions area of the
class homepage. Also review three other students threads and
reply them with appropriate suggestions for each student's
analysis. (2 points)