OU employees of all three campuses are eligible for Magellan Employee Assistance Program (EAP) benefits. In-person counseling sessions are offered to employees and their household members for issues such as alcohol and substance abuse, anxiety, depression, and marriage and family concerns. Other services offered by the EAP include work-life services, TeleEAP coaching, legal and financial consultations, and web-based confidential care.
The EAP includes phone and web access to counselors, free face-to-face consultations, legal and financial resources, and much more. Neither you nor your family members will be charged for the assessment and referral service you receive from the EAP. In most cases, additional counseling and treatment are partially covered by your employee health insurance.
Staff and faculty may self-refer for help or can be referred by a supervisor. If a supervisor notices an issue with an employee that is affecting their work performance, they may refer the employee to the EAP. Any employee who calls the EAP based on a supervisor referral is still entitled to confidentiality; the supervisor will not receive any information other than confirmation that the employee did keep their appointment.
Visit the Magellan EAP webpage for a complete listing of services available.
Here's a closer look at the procedures to follow when you or a member of your family contact the EAP office.
You or a family member may call the EAP office directly for information or to make an appointment. Your visit, what you discuss and any resulting records pertaining to the service, are strictly confidential. What you talk about can't be released to anyone without your written authorization.
If a personal problem is negatively affecting your work, your supervisor may suggest a call to the EAP office. Most supervisors don't have the training or expertise to determine the nature of your personal problem. They can only look at the job situation and your performance. If you choose to call the EAP office based on a supervisory referral, the only information the supervisor will receive is confirmation that you kept your appointment or not and if there is a need for special arrangements or time off from work.
Utilizing the EAP will not jeopardize your position or future promotions with the university; in fact, it may enhance your abilities to correct a difficult situation. On the other hand, it doesn't excuse you from the usual disciplinary procedures. The EAP is simply an additional resource for both employees and supervisors.
800-327-5043
(918) 587-9471
