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References

     Annual Defense Report (1996). (accessed April 9, 1999). http//www.dtic.mil/.

     Boje, D.M., Rosile, G.A., Dennehy, R., & Summers, D.J. (1997).  Restorying reengineering: some deconstructions and postmodern alternatives. Communication Research, 24, 631.

     Carlson, J., Zmud, R. (1999).  Channel expansion theory and the experiential nature of media richness perceptions.  Academy of Management Journal, 42, 153-170.

     Daft, R.L. & Lengel, R.H. Information richness: A new approach to managerial behavior and organizational design. Research in Organizational Behavior, 6, 191-233.

     Festinger, L. (1957). A theory of cognitive dissonance. Row, Peterson and Company: CA

     Hirschman, A. (1970). Exit, Voice, and Loyalty.  Cambridge, MA: Harvard University Press.

     Infante, D., Rancer, A., & Womack D. (1997).  Building communication theory  (3rd  ed.).  Illinois: Waveland Press, Inc.

     Littlejohn, S. (1996). Theories of human communication  (5th ed.).  Belmont, CA: Wadsworth Publishing Company. 

     McPherson, J.M., Popielarz, P.A., & Drobnic, S. (1992).  Social networks and organizational dynamics.  American Sociological Review, 57, 153-170.

     Military leaders hope new concept will improve retention. Air Force News. Aug. 26, 1998.

     Miller, V.D. & Jablin, F.M. (1990). A tale of two careers. In B.D. Sypher (Ed.), Case studies in organizational communication. (pp. 49-67). New York: Guilford Press.

     Natter, RADM John T., Lopez, LT Alan, and Hodges, LT D.K., “Listen to the JOs: Why retention is a problem. Naval Institute Proceedings. October 1998.

     O’Hair, D. (1999).  Communication Technology.  Class notes provided to the DoD joint course in communication.
    
     Pang, F. (1997).  Prepared statement, Fred Pang, Assistant Secretary of Defense (Force Management Policy). Defenselink, http://www.defenselink.mil/

     Retention (testimony by Admiral A. Clemins), Readiness Subcommittee of the Senate Armed Services Committee. (April 21, 1999) Naval Institute Proceedings. [electronic publication].

     Rousseau, D.M. (1997). Organizational behavior in the new organizational era. Annual Review of Psychology, 48, 515.

     Sommer, B., & Sommer, R. (1997). A practical guide to behavioral research  (4th ed.). New York: Oxford University Press. 

     Rosenberg, M.J., Hovland, C.I., McGuire, W.J., Abelson, R.P. and Brehm, J.W. (1960). Attitude, organization and change. Massachusetts: Yale University Press.

     Trevino, L., Lengel, R., & Daft, R. (1987). Media symbolism, media richness, and media choice in organizations.  Communication Research, 14, 553-574.

     Whetten, D.A. (1987).  Organizational growth and decline processes. Annual Review of Sociology, 13, 335-358.