Outsourcing Military
Public Affairs
At a time when many aspects of the military are
being successfully outsourced, the United States military may be well served
to determine how to enhance the success of outsourcing its public affairs
functions.
This paper will explore four theories that should
be considered in order to address this.
The theories are structurational theory of climate;
organizational assimilation; uncertainty reduction theory; and anxiety
uncertainty management theory.
It is through the application of these theories
that the success of outsourcing will be enhanced. A primary step in implementing
the outsourcing of public affairs in the military includes research to
determine the current climate within the organization in order to effectively
assimilate outsiders into the job.
A move into the complex and often-misunderstood
culture of the military requires increased awareness of potential pitfalls
and misfirings.
Corporate cultures differ widely and the transition
of outsourced personnel into the military way of life without adequate
training and indoctrination may not be effective.
Training is required to help acculturate new workers
into the foreign environment. Equally important though, is the requirement
to overcome resistance to change from within the military.
Because the military will be initializing this program,
it falls upon it to design, structure and support an integration program
that will reduce uncertainty of the new employees and allow military members
to accept these "outsiders" into the organization as full members.
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