Read instructions before completing any forms.
Anytime there is a contact with the public concerning an accident or incident:
No statements of any kind should be made to an outside party regarding the details of the accident. Please contact norman-riskmanagement@ou.edu with any questions.
Be sure to check the "Claim Form Requested" either yes or no. State Risk Management does not solicit for claims so if neither box is checked, a claim form will not be sent to the Claimant. Do not, under any circumstances, take documents, estimates, etc. from the Claimant! This causes the claimant to believe that they have already filed a claim and only creates confusion for the Claimant.
When an incident is reported to you or your staff, instruct them to give only the address and telephone number of State Risk Management to the Claimant.
There should not be any statement made by anyone to the Claimant, or anyone else, as to guilt or negligence on anyone's part. This will keep you out of the middle of any confrontation that might develop. When any state employee is assisting the Claimant during an incident, do not suggest, recommend, or insist that the Claimant go to a doctor, call an ambulance, or suggest that the state will pay for it. If the Claimant asks for an ambulance on their own, or is unconscious or disoriented, then accommodate them.
Most of the time, injuries to a state employee would not constitute a tort claim, but would, most likely, be a worker's compensation claim. Original Incident Reports, Scope of Employment, witness statements, pictures, etc. should be sent to:
Enterprise Risk Management
660 Parrington Oval,
Evans Hall. #314
Norman, OK 73019
Please call 325-2490 and/or email norman-riskmanagement@ou.edu if you have any questions.