Explore on-demand mental health
counseling and support services
for OU Online students
offered through TELUS Health.
Download the TELUS Health Student Support app for 24/7 access to professional, on-demand counseling services.
OU Online offers various support services tailored to online students, including mental health services. Through our partnership with the TELUS Health Student Support app, you can access free, confidential mental health counseling and support 24/7 in several languages via the app, telephone, and the web.
Student Support app content and support services are available 24/7 in Mandarin, Cantonese, Spanish, French, and English. Additional language options may be requested by appointment, depending on availability.
There are no limits on the number or length of sessions as long as the support remains short-term, focused on achievable goals, and clinically appropriate.