OU Online offers various support services tailored to online students, including mental health services. Through our partnership with the TELUS Health Student Support app, you can access free, confidential mental health counseling and support 24/7 in several languages via the app, telephone, and the web.
Talk with a professional counselor on-demand through live chat or a phone call.
Connect with the same counselor over multiple sessions via telephone or video appointments.
Get help whenever you need it, day or night.
Access videos, articles, and infographics addressing various mental health and wellness topics.
Student Support app content and support services are available 24/7 in Mandarin, Cantonese, Spanish, French, and English. Additional language options may be requested by appointment, depending on availability.
There are no limits on the number or length of sessions as long as the support remains short-term, focused on achievable goals, and clinically appropriate.